Vodacom South Africa has implemented the DigitalRoute MediationZone platform to transform the data collection and management component of its BSS infrastructure. The new infrastructure that replaced the legacy system will enable Vodacom to reduce operating costs, benefit from increased self-sufficiency, and be in position to enable new service offerings with shorter times-to-market, said DigitalRoute.
DigitalRoute added that Vodacom selected DigitalRoute after noting that the company was both a market-leader in mediation and its platform met all of Vodacom’s key functional requirements. The selection process also saw visits to DigitalRoute's Tier-1 customer reference sites.
The transformation, which took into account mediation for all Vodacom’s lines of business, was staged over approximately a 14 month period with the first phase going live in as little as eight months. At its conclusion, Vodacom was feeding some 42 million Packet Data Network gateway events and up to 60 million CDRs a day into MediationZone, sourced from 25 data streams pulled from elements across its entire network.
“From the start, we were impressed by DigitalRoute’s expert knowledge of mediation. What enhanced even this was the way its team worked with our team. Despite a large number of people involved in a complex project, common interests and shared benefits always stayed to the fore. Our transformation was driven by the desire that all parties touched by mediation within Vodacom would benefit from the new solution, and they have”
- Keith Kriel, Manager, Mediation Application Development, Vodacom
“We are delighted to welcome Vodacom both to the DigitalRoute customer family and also to extend our important relationship with the Vodacom group. The value that MediationZone brings to Communications Service Providers worldwide, in this deployment as the backbone of a critical IT transformation, is both proven and extensive - Johan Bergh,CEO, DigitalRoute"
- Jojan Bergh, CEO, DigitalRoute
