RCN & Grande Selects Netcracker’s Active Mediation Solution

25d ago
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RCN & Grande Selects Netcracker’s Active Mediation Solution Image Credit: Moktanom/Bigstockphoto.com

RCN & Grande Communications, U.S.-based telecommunications service providers, have expanded their BSS relationship with Netcracker and have gone live with Netcracker’s Active Mediation solution.

The expanded BSS capabilities will enhance RCN’s & Grande’s existing use of Netcracker’s Revenue Management solution. 

RCN & Grande are leading, competitive cable providers focused largely on key markets across the U.S., including New York City, Boston, Chicago, Philadelphia, Washington D.C., Austin, San Antonio, Dallas and other areas of Texas. Both deliver high-speed internet, all-digital TV and telephony services to residential, small business and enterprise customers. 

With Netcracker’s enhanced Active Mediation offering, RCN & Grande now have a pre-integrated BSS solution and a common platform for mediation and usage-based rating across all services from its acquired companies. As a result, RCN & Grande have greater visibility and more control over its services, enabling it to deliver top-rated customer experience.

Rob Roeder, EVP & Chief Development Officer, RCN
As we continue to grow and deliver a wider range of services across more and more markets, it is important that we enable consistent and consolidated billing management capabilities.

Rohit Aggarwal, GM North America, Nercracker
We are proud to work with forward-thinking operators like RCN, which understands the need for a strategic partner that can support its continued growth and success as it navigates through constant change.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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