Singapore's StarHub is assisting cable customers to get their homes onto fibre connectivity by providing all necessary help to move to fibre networks, making available a range of promotional offers, including discounted subscriptions, free wireless router, free Fibre TV set-top box rental, and free additional StarHub TV channels.
As such, customers need not worry about incurring additional cost for subscribing to fibre services. In addition, StarHub’s technical experts will take care of the end-to-end installation and activation of fibre services for customers, and that include providing home networking advice such as ideal wireless router placement and fibre TV cabling solutions.
StarHub is progressively reaching out to existing cable customers through various channels including letter, phone call and SMS to provide more information and assistance for a smooth transition to fibre networks.
Donovan Kik, VP of Segment and Marketing, StarHub
We constantly refresh our service offerings to ensure they are aligned with what our customers desire, including the best possible service standards and more choices on the most modern all-fibre broadband network where they can enjoy faster internet surfing speeds as well as higher quality pay TV services with better interactivity and smarter features. This way, they would also be well prepared to adopt new, transformative digital services such as in telehealth, asset monitoring and remote learning that will depend on high-speed, low latency communications networks running on fibre.