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TEOCO's Latest Service Assurance Suite Supports ML-based Anomaly Detection

8d ago
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TEOCO's Latest Service Assurance Suite Supports ML-based Anomaly Detection Image Credit: Phongphan/Bigstockphoto.com

TEOCO, the leading provider of planning & optimization, assurance and analytics solutions announced the release of Helix 10.1, the newest version of its Service Assurance platform.

Helix 10.1 is designed to help CSPs collect, process, store and analyze the massive amounts of data created by modern networks as operators continue to expand their 5G build-out, said the Company.

Helix 10.1 features Sentinel - a high-performing, intuitive analytics-driven user interface. The re-engineered UI makes Helix the first service assurance tool in the market that truly unifies all relevant operational data in one place. Sentinel equips NSOC and Engineering teams with advanced visual analytical tools to investigate and drill down into potential problems by efficiently cross-correlating all available data.

The new version also introduces Anomaly Detection to Helix, a machine learning algorithm capable of automatically identifying network performance issues. By efficiently analyzing massive datasets of network and service KPIs, the algorithm is capable of detecting what human engineers cannot, and uses automated troubleshooting to offer a better understanding of the patterns that may cause service issues, as well as taking proactive measures to prevent these patterns recurring.

Additionally, Helix’s Service Impact adds a predictive capability that enables a CSP to anticipate how maintenance will affect the network, using both current alarms and advanced simulations to judge the potential impact.

Shachar Ebel, CTO, TEOCO
Helix combines this technology with a new user interface that further empowers the human aspect of service assurance. Helix 10.1 will enable CSPs to meet the challenges that new network technologies bring by bolstering both the machine and human-powered dimension of Service Assurance.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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