Liberty Global has extended its managed services partnership with Ericsson in Europe to consolidate and optimize operational fixed networks services across the continent.
Ericsson said it has successfully undertaken operations consolidation and transfer of services functions from six Liberty Global locations in Europe: the UK, Ireland, the Netherlands (NL-CORP), Hungary, Poland and Germany. Ericsson’s service delivery allows Liberty Global to improve network availability and stabilization, ultimately enhancing end user experiences for the service provider’s customers.
The new contract builds on the existing Managed Services contract between Ericsson and Liberty Global for mobile networks and fixed field services in Poland, Hungary and Austria.
Ericsson has been Liberty Global’s European Managed Services partner since 2016 and has already successfully completed the consolidation of operational services across the existing scope, delivering these both onshore and offshore from Ericsson’s Global Network Operations Centers in Romania and India.
Jeanie York, MD, Core Network Planning, Engineering and Operations, Liberty Global
Our partnership with Ericsson is part of Liberty Global’s strategy to continually improve the quality of our services while creating operational efficiencies throughout the region.
Peter Laurin, SVP and Head of Business Area Managed Services, Ericsson
Ericsson’s Managed Services creates sustainable differentiation as Liberty Global evolves from a focus on network-centric operations to user experience-centric operations, using market-leading technologies in automation and artificial intelligence.
