Guavus announced a new product, called Guavus Alarm IQ, which uses advanced AI and machine learning algorithms to help CSPs to identify efficient ways to manage network alarms with a view to resolving the most critical network issues.
Alarm IQ automatically analyzes streams of alarms, classifies them, and predicts which alarms will lead to incidents. Guavus claims that the new prodyct can reduce the number of alarms network operators need to pay attention to by more than 90%. This dramatic shift enables network operations center (NOC) teams to prioritize their resources and deliver a much higher level of service to their internal and external customers at a reduced cost.
Alarm IQ is built on the Guavus Reflex AI-powered analytics platform, which supports a wide range of applications as well as customizable ‘self-service analytics.’ CSPs can take advantage of Alarm IQ for alarm management and easily expand to leverage Reflex AI-based analytics for advanced network planning and operations, mobile traffic analytics, marketing, customer care, security and IoT – or to build their own custom applications.