A study on BSS strategies of mobile operators by Telecoms.com, sponsored by Openet, a global leader of telecom business systems, indicates that best of breed BSS solution prefered choice among operators to manage current market challenges.
The research, that incorporates the inputs of more than 100 operators worldwide, reported that truly flexible BSS solutions from specialty vendors are the best option to improve service and pricing innovation, multi-vendor interoperability and system flexibility.
The survey also points out that specialist BSS vendors are the choice of 72% of repondends for faster time to market for new pricing models. In addition, 75% said they enabled better service and pricing innovation, and 76% felt specialists provided greater system flexibility.
Source - Research Report: Operators’ BSS Strategies to Gain Agility
"Our recent research found that operators around the globe understand the important role best-of-breed BSS solutions play in enabling business growth. As operators meet the opportunities emerging within the digital economy, they are increasingly looking to specialist BSS vendors to enable them to personalize services, develop new business models and respond faster to unpredictable market conditions.”
- Chris Hoover, GVP of MArketing at Openet
"As the industry moves from 3G to LTE, we are seeing real-time BSS become increasingly important. This is not just for billing and charging functions such as bill shock and data tier management, but also for analytics and reporting. Operators are increasingly seeing the opportunities that real-time BSS data can enable such as smart upsell offers triggered by real-time contextual information to provide more personalized offers for subscribers. Flexibility and a fast time–to-market strategy are more important than ever for operators, and the recent survey results prove the benefits of a best of breed BSS strategy.”
- Peter Dykes, senior analyst at Informa Telecoms & Media