Celcom Axiata Berhad inked an agreement with Huawei to deploy a Cloud-based Digitized Operation Platform, Software as a Service (SaaS) solution.
Celcom will be the first in the country to adopt a full suite cloud-based Operation Support Service (OSS) system to accelerate agility in their automation and the intelligence of network management.
The Digitized Operation Platform brings together Artificial Intelligence (AI) and Machine Learning technology powered by Huawei’s Operation Web Services (OWS) platform, to enhance Celcom's capabilities in managing increasingly complex networks and services. It also enables Celcom to transform their daily operations from reactive to proactive and predictive, and further solidify their relentless drive to achieve excellence in customer experience.
Through this partnership, Huawei aims to leverage its Digitized Operation AUTomation & INtelligence Services Solution (AUTIN), and share global experience with Celcom to achieve a visualised, automated and intelligent network operation.
Amandeep Singh, CTO, Celcom Axiata
The Digitized Operation Platform will increase Celcom’s efficacy in managing our daily operations, readiness in managing potential issues and continuous improvements in our network.
Tang Qibing, President Global Technical Services, Huawei
We certainly believe that Huawei's AUTIN solution will accelerate Celcom’s transition from traditional operations with repetitive manual processes into automated operations.