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Orange Moldova Selects Incognito's Service-Agnostic Provisioning and Activation Platform

Orange Moldova Selects Incognito's Service-Agnostic Provisioning and Activation Platform Image Credit: Incognito

Orange Moldova has selected Incognito to accelerate Orange’s move into the cable and fiber residential broadband services market.

Incognito will provide triple-play device provisioning and digital home broadband experience solutions to improve time-to-market, enable proactive device and service quality management, and provide a high quality of experience for Orange Moldova’s residential customers.

In a strategic push to extend service offerings from mobile to triple-play home broadband, Orange Moldova acquired a regional service provider. As a result, Orange Moldova needed an integrated device provisioning and management solution that could support rapid triple-play service delivery across multiple network technologies including hybrid fiber-coaxial (HFC) and fiber.

The Incognito solution provides a multi-vendor, multi-access, service-agnostic provisioning and activation platform with a common subscriber service repository, giving Orange Moldova a holistic and scalable approach to address device management and digital home experience needs.

Incognito was selected to synergize the Orange Moldova provisioning system with customer care, offering proactive issue management and service assurance for all devices within the digital home. 

Dhiae Mohammed Ali, Deputy CTO, Orange Maldova
In order to meet time-to-market demands in the competitive residential broadband market, we required a flexible device provisioning and management solution that could deliver services to new devices as well as numerous legacy devices.

David Sharpley, CEO, Incognito
Gaining uniform solutions that can not only deliver triple-play services, but also proactively manage customer experiences and improve customer care efficiencies will provide a launch point for continued expansion in the region.

Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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