BICS, a leading international communications enabler, has gone live with Netcracker's Service, Network and Infrastructure Management solution.
The OSS platform, which covers a large variety of network and service management technologies in a single system, is helping BICS optimize mission-critical fulfillment and provisioning capabilities for digital offerings, said Netcracker.
BICS is transforming its core network and service operations using Netcracker's OSS, which provides centralized and more efficient resource and service inventory visibility. This correlation and tight integration between the network and service layers enables BICS to be highly service-centric and deliver an enhanced customer experience. The solution is also enabling BICS to reduce network costs and improve operational efficiency by supporting the discovery and utilization of stranded network assets.
Netcracker's OSS is comprised of Service Information Management, Service Order Management, Service Inventory, Resource Inventory, Discovery & Reconciliation and Network Planning & Design components.
Due to the success of the deployment, BICS is extending its partnership with Netcracker for the next phase of the program, which will focus on service assurance. The expanded solution will enable BICS to improve automation across customer and network problem management processes.