BICS Selects Netcracker's OSS to Improve Fulfillment and Provisioning Capabilities for Digital Offerings

BICS Selects Netcracker's OSS to Improve Fulfillment and Provisioning Capabilities for Digital Offerings Image Credit: Natali_Mis/

BICS, a leading international communications enabler, has gone live with Netcracker's Service, Network and Infrastructure Management solution.

The OSS platform, which covers a large variety of network and service management technologies in a single system, is helping BICS optimize mission-critical fulfillment and provisioning capabilities for digital offerings, said Netcracker.

BICS is transforming its core network and service operations using Netcracker's OSS, which provides centralized and more efficient resource and service inventory visibility. This correlation and tight integration between the network and service layers enables BICS to be highly service-centric and deliver an enhanced customer experience. The solution is also enabling BICS to reduce network costs and improve operational efficiency by supporting the discovery and utilization of stranded network assets.

Netcracker's OSS is comprised of Service Information Management, Service Order Management, Service Inventory, Resource Inventory, Discovery & Reconciliation and Network Planning & Design components.

Due to the success of the deployment, BICS is extending its partnership with Netcracker for the next phase of the program, which will focus on service assurance. The expanded solution will enable BICS to improve automation across customer and network problem management processes.

Johan Wouters, SVP of Operations and Customer Services, BICS
Netcracker's strong out-of-the-box capabilities also enabled us to make critical improvements quickly, helping us achieve short-term objectives without losing sight of long-term goals.

Rino Levy, GM of Europe, Netcracker
As networks become increasingly more diverse between physical and virtual, service providers must make use of a dynamic service layer so they can enable hybrid operations to streamline operations in ways that reduce overhead and drive efficiency.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


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