Tier 1 Japanese Operator Selects Cisco Orchestrated Assurance powered by Netrounds

Tier 1 Japanese Operator Selects Cisco Orchestrated Assurance powered by Netrounds Image Credit: dolgachov/Bigstockphoto.com

A Japanese Tier 1 global service provider has implemented Cisco Orchestrated Assurance powered by Netrounds for improved customer experience and proactive remediation.

According to Netrounds, the Operator has selected the solution to solve the following needs:

 - Real-time and continuous active key performance indicator monitoring of the network-to-network interface for service level agreement (SLA) and quality assuranceIndividualized service quality monitored, per tenant or customer.

 - Automated and comprehensive remote troubleshooting when SLA violations are experienced.

 - Alarming for proactive problem resolution to decrease mean time to repair and to improve customer satisfaction of delivered service qualityScalable software solutions that can grow and adapt with evolving services and network needs.

 - Comprehensive reporting for service activation tests and troubleshooting scenarios.

Mats Nordlund, CEO and Co-founder, Netrounds
Netrounds and Cisco NSO are delivering real value to our customers through intelligent automation. We enhance visibility of delivered service quality and provide true insights into customer experience, all in an automated fashion. We look forward to assisting our customers as they move to more dynamic, automated, and customer-centric networks.

Carl Moberg, Director and Product Manager, Cisco NSO
We are helping to automate complex and error-prone tasks related to service activation and configuration, while ensuring the subscriber experience. This is a key success factor for driving down operational costs and increasing the overall value for our customers.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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