Comarch, a global supplier of IT solutions for business, announced that Orange Luxembourg selected Comarch BSS products to improve billing and customer management processes.
The solution covers Orange mobile prepaid and postpaid services (voice and data), the “Orange Love” offer (internet, TV, VoIP, and mobile) as well as cloud and third party services in Luxembourg. These will be offered, charged, billed and managed using an array of Comarch BSS modules including Convergent Charging Billing & Revenue Management, Voucher Management, CRM, Self-Care, Product Catalog, Order Management, and Application Integration Framework.
Comarch said it will oversee and coordinate the whole project, which entails integrating over 40 IT systems, full system implementation, testing, migration, and roll-out. After go-live, the solution will be hosted in Comarch Data Center in Lille, France. On top of the solution, Comarch will provide managed services, covering a wide range of activities including support and maintenance, bill run, and regular catalog releases.