Ericsson has further extended its partnership with Malaysia's U Mobile to transform its BSS into an industrialized, real-time converged environment.
Originally signed in 2012, the partnership has been extended for another five years until 2022. In the ongoing contract, Ericsson is responsible for competence development, solution design, deployment and systems integration of the convergent billing solutions, as well as Managed Services.
Ericsson said its BSS solution enables U Mobile to offer a wider range of unique services including real-time promotions and notifications, product and services cross bundling, real-time cost control for postpaid subscriptions, subscriber personalization, and flexible mobile wallets. More than 5 million U Mobile pre-paid and post-paid subscribers are managed by Ericsson's BSS solution.
The five-year Managed Services contract allows U Mobile to focus its efforts on product development while having clearer visibility and more control over capital and operating expense.
Wong Heang Tuck, CEO, U Mobile
U Mobile prides ourselves for always being the first in the country to roll out unique plans and services. To successfully do so, apart from having an unlimited commitment to innovate, we need to ensure that we actively reduce time to market in a way that would not affect customer experience.
Todd Ashton, Head of Ericsson Malaysia, Sri Lanka and Bangladesh
Our end-to-end convergent billing and Managed Services help our partners to strengthen their competitiveness, enable flexibility to meet market demands, and reduce costs through streamlined operations.
