PLDT and its mobile unit Smart Communications announced a USD28.5 million partnership with Huawei to transform the Group's wireless service delivery platforms.
Under the 15-month agreement, Huawei will improve Smart’s online charging platforms and electronic loading for prepaid subscribers.
This project is part of PLDT Group's massive capital expenditure program for the continuing overhaul of its fixed and wireless networks infrastructure and its information technology systems which is expected to exceed P50 billion in 2018.
As a result, PLDT, Smart, Sun and TNT will be able to offer more personalized offers and rewards for their customers.
PLDT’s wireless services will also be able to offer bundled services more quickly and efficiently. All these will significantly improve Customer Experience.
This is part of our broader effort to overhaul our IT systems so that we can leapfrog our ability to deliver best-in-class wireless services.
Huawei Revenue Management Software Solutions, including OCS and eLoad, enable the services of more than 1.7 billion subscribers at over 190 CSPs, across 107 countries. Huawei is enabling the digital transformation of Communications Service Providers and on the evolution of Revenue Management towards the Monetization Platforms of the future.