TELUS Taps CSG Managed Cloud-based Solution to Modernize Wholesale Business Operation

TELUS Taps CSG Managed Cloud-based Solution to Modernize Wholesale Business Operation Image Credit: CSG

TELUS has chosen CSG’s Wholesale Business Management Suite of solutions as a managed service.

TELUS will leverage CSG’s managed services program to create an efficient cloud-based virtual back office to fulfill billing, contract management and financial management of their U.S. and international voice termination business.

TELUS provides a wide range of telecommunications products and services to the Canadian market, including wireless, data, Internet protocol (IP), voice, television, entertainment and video, and is Canada's largest healthcare IT provider. 

As part of a managed service agreement, CSG provides key components of its wholesale billing services hosted in a Software-as-a-Service (SaaS) model, including its Interconnect solution, designed to automate the wholesale settlements process.

Hanif Datoo, VP of Partner Solutions, TELUS
Moving the operational functions of our wholesale business management into a feature-rich, hosted and managed environment allows us to shift our focus to driving new products into the marketplace.

Ian Watterson, VP of Americas and Asia-Pasific, CSG 
CSG’s managed services programs drive new efficiencies into existing technologies and processes while providing the flexibility to innovate for tomorrow. This latest step in our collaboration will help TELUS leverage the cloud to modernize its wholesale business operation and boost overall effectiveness.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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