Etisalat, a leading communications service provider in the UAE has awarded a multi-million contract to Sandvine, upgrading an existing broadband traffic management network to add Network Analytics, Fairshare Traffic Management, Network Protection and Usage for its fixed and mobile networks, including FTTH and LTE technologies.
The solution will enable Etisalat which has footprint that spans across more than 15 countries to improve quality of service, enhance customer experience and gain visibility into their networks, and hence enable the leading service provider in the Gulf region to innovate and provide subscribers with superior Internet experience, says Sandvine. Sandvine adds that, its market-leading business intelligence products help operators understand current and future trends in subscriber experience and network resource utilization so operators can proactively decide where to allocate resources and make incremental network investments.
“As one of the world’s leading telecommunications operators, we are focused on providing a superior broadband experience to our customers,” said Haitham Abdulrazzak, CTO Etisalat. “It is imperative we have a best-in-class solution that allows us to successfully continue down the path of innovation and maintain our position as market leaders.”
“We are proud to call Etisalat UAE a customer. They are thought-leaders in their industry and continue to exhibit exceptional commitment to customer experience and service innovation,” said Dave Caputo, Sandvine’s CEO.“
“Sandvine’s solutions support a variety of innovative service plans. Using Sandvine’s solutions, like Network Analytics and Usage Management, gives us unprecedented insight into our networks, allows us to take action on subscribers’ quality of experience, and develop unique service plans to meet their needs,” said Esmaeel Al Hammadi, VP Network Development, Etisalat.
