TIM Brasil is leveraging Accedian's SkyLIGHT virtualized solution to monitor and manage the performance of the operator's mobile and fixed services throughout the country, for better customer experience.
TIM Brasil, Brazil’s second largest mobile operator and also an established fixed-line provider, is the first operator in Brazil to use this type of platform for the business services market.
Accedian claims that SkyLIGHT is the industry’s first fully virtualized NFV-based performance assurance solution. As a software solution, SkyLIGHT’s flexibility means it can support new network technologies and continue to deliver performance assurance monitoring as TIM Brasil migrates its network to 4.5G and 5G.
Accedian said SkyLIGHT extends virtualized instrumentation layer capabilities across an entire network – fixed or mobile – and includes service assurance, monitoring of bandwidth usage, services activation testing, and network fault isolation.
In addition, SkyLIGHT’s new NFV performance monitoring (PM) capabilities significantly enhance its flexibility and scalability: operators can extend monitoring to locations on their network without existing test functions and without the need to install extra hardware, said the Company.
Marcelo Duarte, Wholesale Director, TIM Brasil
Our broad range of subscriber services includes wholesale, corporate, LTE mobile voice and data, and residential broadband. A critical part of our service delivery strategy is to assure network growth quality and maintaining the best-in-class customer experience.
Patrick Ostiguy, CEO, Accedian
As Brazil’s second largest mobile operator and also an established fixed-line provider, TIM Brasil is well positioned to benefit from this trend.
