Telefonica Mexico has signed an agreement with Tutela to access to crowd-sourced network quality data from over 150,000 Mexican mobile phone users.
Tutela crowdsources anonymous network, usage and performance statistics from mobile app developers who run Tutela’s SDK in the background of popular mobile applications.
Tutela claims that it collects over 10 billion mobile quality data points every day globally, with over 100 million data points per day in Mexico. Tutela transforms that data into web-based dashboards and reports that give mobile operators a direct look at how they can improve the customers’ mobile network experience.
Anonymous network quality data provided by Tutela will include details of signal strength and quality, device usage and download speed patterns. These insights will enable Telefonica Mexico to analyse the experience of their own and their competitors networks, identify opportunities for improvement and to trouble shoot network performance issues as they arise.