AIS Upgrades to Netcracker 12 to Deliver Better Digital Customer Experience

AIS Upgrades to Netcracker 12 to Deliver Better Digital Customer Experience Image Sources: AIS, Netcracker

Thailand's AIS is upgrading to Netcracker 12 to deliver a better digital customer experience and meet myriad internal business objectives.

As part of the engagement, AIS has also extended its use of Netcracker's Professional Services in order to ensure the long-term success of the platform.

AIS is one of Thailand's leading providers of mobile, fixed broadband and innovative digital services to approximately 41 million subscribers, advancing together with the evolution of the communications market to consistently meet the changing demands of the digital world.

As Thailand's needs for next-generation communications services increase, AIS' use of Netcracker's stable and scalable Revenue Management solution will enable it to deliver the best possible customer experience without disruption. Netcracker 12 will future-proof AIS' systems, supporting its operations in the long term as digital and other complex services become more prevalent.

Netcracker's Revenue Management solution will also help AIS' Marketing and IT teams meet their sophisticated business and technical requirements, enabling more efficient and agile internal operations.

Kriengsak Wanichnatee, CTO, AIS
Netcracker, as a proven and leading provider of next-generation revenue management capabilities, is the logical partner for driving our continuous digital transformation.

Loh John Wu, SVP and GM, APAC, Netcracker 
Thailand is one of the region's forerunners in leveraging digital services and, as its strategic partner in the critical revenue management domain, we are ensuring that AIS has the most innovative and reliable platform to drive its digital strategy.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


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