KT Corporation, the largest quad-play service provider in South Korea has gone live with a single real-time convergent charging system and a single product catalog from Amdocs in support of all of its lines of business.
As a result, KT can rapidly introduce personalized and contextualized quad-play services and shared data plans across fixed, mobile, broadband Internet and digital television offerings, said Amdocs. KT will be enhancing the 4G LTE experience it offers its customers, while reducing total cost of systems ownership.
Set to consolidate and modernize KT’s disparate charging operations, the project is being rolled out under a multi-year services contract and was initially deployed to support KT’s more than 30 million postpaid wireless and fixed-line customers.
Amdocs said it carried out extensive systems testing and tuning in collaboration with KTDS, KT’s IT organization. As a result, the two companies were able to ensure the best systems performance upon go live and successfully migrate the 30 million customers in their entirety to the new systems overnight, with no impact to service quality.
As part of the project, Amdocs delivered its Convergent Charging product. Amdocs also delivered its Master Enterprise Catalog and Charging Business Analytics solution, third-party hardware and software, as well as implementation, testing, training and support and maintenance services for both Amdocs and non-Amdocs systems.
Jeong-Min Woo, SVP , BSS Tranformtion TF, CIO Office, KT
We’ll be able to quickly launch exciting new offerings, enabling real-time digital experiences for our customers, while maximizing the return on our LTE and future 5G network investments.
Gary Miles, CMO, Amdocs
KT can now leverage analytics to deliver the services customers truly want in the digital era, including shared price plans spanning multiple devices, personas and hierarchies, and real-time notifications, helping to prevent bill shock.
