Vipnet Croatia, a leading EMEA operator and provider of multi-play services, upgrades to Redknee's latest version of its real-time charging solution to cost-effectively launch new services faster to the market, and the agility to cross-sell and upsell across its multi-play services to increase customer satisfaction and boost its market position. Redknee, a leading provider of business-critical billing and charging software for communications service providers, will provide Vipnet Croatia with innovative real-time charging and billing capabilities to further empower the operator to monetize and deploy advanced data services and transform the experience of its customers.
Redknee says that its real-time end-to-end solution allows effective management of any type of payment, including transactions made from prepaid, postpaid and hybrid accounts. Equipped with advanced charging transparency and innovative customer care and self-care options, Vipnet Croatia is able to utilize valuable functionality to offer advanced services, including tiered pricing plans, personalized promotions and real-time notifications to increase profitability and revenues across its data, voice and messaging services.
"Danijela Bistricki Morovic, Core and Service Network and IT Development Director, Vipnet Croatia, commented:Vipnet Croatia selected to migrate to Redknee's comprehensive charging solution to increase operational efficiency and to have the ability to launch enhanced services to our customers quickly. Operating in a highly competitive market requires a solution that enables us to build competitive advantage and profitability. With Redknee's innovative roadmap we have the confidence that we will continue to have the flexibility and scalability to cater to our customers' needs and to support our market growth."
"Lucas Skoczkowski, CEO at Redknee commented: This important deal with Vipnet Croatia, an acquired customer and an affiliate of Telekom Austria Group, attests to Redknee's focus and commitment to provide our market-leading real-time converged billing and charging solution and to support our customers' growth and profitability strategies. Redknee will continue to invest in our real-time converged billing and charging solution in order to drive innovation in the industry and increase our position as the real-time monetization software provider of choice for service providers across the world."