Bank Mandiri, Indonesia’s largest financial institution, has adopted Cloudera Enterprise to enhance their omni-channel customer engagement enabled by a scalable and robust big data management environment.
Financial service institutions (FSIs) are increasingly investing in the technologies of the future and adopting big data projects to revolutionize customer experience in today’s digital economy, said Cloudera.
Spurred by the success of big data analytics adoption in the telecommunications and Fast-moving consumer goods (FMCG) industries, Bank Mandiri’s wide range of banking services and customer transactions have created an exponential amount of data, leading to challenges across the entire data lifecycle.
With Cloudera Enterprise, Bank Mandiri will be better armed to overcome common hurdles in data ingestion, integration and accuracy, creating a seamless big data analytics environment to derive meaningful insights and drive business decisions.
Enhanced by Cloudera’s modern data management platform and capabilities for financial services organizations to take advantage of machine learning models to better predict cybercrime, money laundering, and insider threats, customer data is secure yet easily accessible, and compliant with the latest industry regulations.
Mohammad Gunter, SVP, Enterprise Data Management Group, Band Mandiri
Big data technology plays a critical role in our aspiration of becoming Indonesia’s best and ASEAN’s most prominent financial institution by 2020. With Cloudera’s tremendous market penetration and track record in this region, we are confident that this partnership will accelerate our efforts in developing strong big data capabilities to support our business roadmap in technology innovation.
Fanly Tanto, Sales Director for Cloudera Indonesia
Cloudera aims to provide FSIs, like Bank Mandiri, with a competitive edge through an open source platform that not only tackles complex challenges of big data, but enables organizations to address today’s threats, such as cybersecurity.
