TIM Brasil, one of the largest mobile operators in Latin America with the widest 4G coverage in Brazil, has expended its relationship with Bwtech by adding 4G capabilities to their existing Configuration Management platform.
Since 2013,TIM Brasil has been using NetChart from Bwtech to standardize network configuration parameters of the 2G and 3G networks. TIM will use NetChart across all the Brazilian states to detect anomalies that can degrade the quality of service perceived by the users.
The NetChart´s Configuration Management module monitors all network parameter changes 24 hours a day, providing both automatic generation of reports and parameters correction.
The reports are routinely sent todirectors, managers and engineers to provide an holistic view of the changes made. If further information oran investigation is required, then directors, managers and engineers can access NetChart via the web interface to perform further analysis, generate specific reports and monitor changes in the elements parameters. TIM Engineers also use the Baseline Check functionality to identify network parameter inconsistencies that were configured.
For TIM Brasil, one of the main advantages of the tool is the fact that NetChart is multivendor, therefore enabling simultaneous access to all OSS vendors through a single, unique and user friendlyinterface.
Homero Salum, Executive Manager of Mobile Access Engineering, TIM Brazil
Since 2013, we have used Bwtech´s NetChart solution to monitor and fine tune the configuration of ourradio access network. The NetChart solution allows us to have a strict control over our network, monitoring and identifyingdeviations that can decrease the quality perceived by our valued users. NetChart is key in our networkoptimization process.
