Netcracker Technology announced that Virgin Media has expanded its relationship with Netcracker by selecting it as the managed services provider of choice for its Revenue Management solution.
By using Netcracker's Managed Services, Virgin Media will be able to scale more flexibly while reducing the cost of operations, said Netcracker.
Virgin Media, part of the worlds largest international cable company, Liberty Global, offers four key services across the UK and Ireland: broadband, TV, mobile and landline.
This multiyear managed services engagement with Netcracker will open new opportunities for Virgin Media to deliver customized services for its business customers and improve scalability in terms of meeting increasingly complex customer demands.
Duncan Macdonald, Executive Director of Technology & Transformation
Our longstanding relationship with Netcracker is built on trust and its proven ability to deliver and support complex business programs, which drove us to select it for this important initiative. Netcracker has demonstrated and validated its managed services capabilities around the world and we are happy to extend our partnership in order to meet our objectives.
Robin Laliberte, General Manager EMEA, Netcracker
Service providers are constantly evolving to meet new customer needs, which create complexities that can be mitigated through the use of managed services. We are happy to bring our managed services expertise to customers like Virgin Media in order to help it simplify its journey in becoming a digital service provider.