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Latest News | Weekly Highlights

Singapore's M1 Partners with AWS to Launch VoiceBot to Improve CX

M1, one of Singapore’s leading Mobile Network Operators (MNO), has announced its collaboration with Amazon Web Services (AWS), to launch…

The Future of Customer Experience is Personal

2 years ago
COVID-19 has upended the way we work and transformed how companies engage with their customers. Businesses accelerated their digital transformation,…

Connectivity and Telecom Trends to Watch in 2022

2 years ago
As we look toward 2022, a convergence of influencing factors is driving the rapid advancement of technology innovation. In 2020,…

2022: The Year 5G Begins To Live Up to Its Promise

2 years ago
This year holds a lot of promise for innovation and opportunity in telecommunications, thanks to fledgling services harnessing 5th Generation…

New Players, New Innovations Drive Telecoms in 2022 and Beyond

2 years ago
As we enter the third year of the pandemic, it has never been more clear the importance of our highly…

Focusing on the Network Management Experience in 2022

2 years ago
In 2022, companies will finally start to pay attention to the critical role that their network management team plays. A…

2022’s 4 Steps to Closing the Digital Divide

2 years ago
We heard this phrase in the broadband community a lot in 2021: bridging the digital divide. With President Biden’s Infrastructure…

Telia Carrier Rebrands as Arelion

Telia Carrier on Thursday unveiled its new brand, Arelion, reinforcing its goal to provide premium global connectivity services to the…

BT Selects Rackspace for Hybrid Cloud Services

BT and Rackspace Technology, a leading end-to-end, multicloud technology solutions company, this week announced a partnership agreement to transform BT’s multinational customers’…