Latest News | chatbot

With the intention to advance the experience of its customers and to upgrade the support quality to next level, Telenor…
2 months ago
The telco world is becoming more familiar with chatbots - and we’re starting to see use cases and implementations evolve.…
5 months ago
Vodafone New Zealand has selected IBM as its partner to automate customer interactions with chatbots as part of Digital Vodafone…
8 months ago
SimbaPay, a London based digital money transfer provider recently announced the launch of an AI (Artificial Intelligence) powered chatbot service…
1 year ago
Twenty-five percent of customer service and support operations will integrate virtual customer assistant(VCA) or chatbot technology across engagement channels by…
1 year ago
Consumers are beginning to not only demand but expect that enterprises meet the experience level of private communication in every…
1 year ago
du has enabled an IA-powered messaging capability to allow its customers to communicate with du’s customer care and services. The…
1 year ago
Customers of communications and media service providers in Asia have given their critical judgment on use of artificial intelligence (AI)…
1 year ago

TAD Summit Asia 2019 - Kuala Lumpur

Customer Experience Management in Telecoms World Summit 2019

MWC Shanghai 2019

Digital Transformation World 2019

THE EDITOR'S DESK

ON FACEBOOK

ON TWITTER