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MTN, Africa’s leading telecommunications service provider, is elevating customer experience through a transformative partnership with global consulting firm Accenture and…

Mutare yesterday announced its Voice Traffic Filter is now a premium application on the Genesys AppFoundry, a marketplace of solutions…

One New Zealand Head of ICT Practices Glenn Johnstone says the team are excited to have reached this partnership level…

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud recently announced an expansion of their strategic partnership…

Genesys this week announced that it successfully accelerated the digital transformation of state-owned Thai telecommunications and digital services provider, TOT…

Omnichannel customer experience and contact center solutions firm Genesys, has entered into an agreement to acquire Interactive Intelligence, a provider…

Telstra has formed a strategic relationship with Genesys to bring to market its new cloud-based contact centre solution - Telstra…