BroadSoft Acquires Transera

BroadSoft Acquires Transera

Unified communication and collaboration vendor, BroadSoft has acquired Transera, a leading provider of cloud-based contact center software for small-medium business (SMB) and large enterprises.

BroadSoft in a statement said that the acquisition positions BroadSoft to lead the fast-growing Contact Center as a Service (CCaaS) market, while enabling service providers to offer a comprehensive cloud contact center portfolio with minimal new investments, rapid time-to-market, and seamless integration with BroadSoft's BroadWorks and BroadCloud solutions.

Michael Tessler, Chief Executive Officer, BroadSoft
Today's acquisition brings together the leading cloud unified communications provider with a pioneer redefining contact center performance through omni-channel and big data analytics.

Prem Uppaluru, Chairman and Chief Executive Officer, Transera
Cloud is rewriting the rules when it comes to how businesses can deliver a superior customer-engagement experience through simplicity, on-demand scalability, and advanced analytics.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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