Symsoft, a leading provider of Charging, Policy, SS7 and Value Added Services (VAS), has acquired a majority stake in Caleo Technologies, a billing and customer care specialist , offering billing and customer care products, services and expertise to communication service providers.
According to Symsoft, the acquisition of a controlling interest in Caleo Technologies represents a major leap for the Symsoft product portfolio as well as an important addition of billing and customer care expertise for Symsoft as a company. The company added that the products offered by Caleo Technologies provide an ideal complement to Symsoft's Online Charging & Policy Management products. The combined offering brings a comprehensive customer experience management suite to the market. Caleo Technologies will continue to operate separately under its current name.
Kjell Arvidsson, CEO at Symsoft
While striving to reduce costs, improve time to market and to meet the requirements of today and tomorrow, MNOs and MVNOs are turning to vendor partners that can provide comprehensive and integrated solutions for all their customer management needs. By complementing the Symsoft product portfolio with the Billing, CRM and post-processing services from Caleo Technologies, Symsoft has positioned itself at the forefront of vendors that can meet this functional need in a cost effective manner.
Per Mellberg, CEO at Caleo Technologies
Symsoft as a company and their product portfolio provides a strong fit for our technology at Caleo Technologies for the benefit of our customers and future customers. We look forward to building a strong future together with Symsoft.
