iovox, a global provider of inbound and outbound call tracking solutions, announced the acquisition of France-based provider, WannaSpeak.
The acquisition of WannaSpeak adds important European brands to the iovox customer base including Orange, Axel Springer, Bouygues Telecom, Total (Direct Énergie), BNP Paribas and Audi.
The combined company’s product portfolio will be unrivalled in its capabilities to handle, on a worldwide basis, inbound and outbound call tracking, including dynamic call tracking, web call back options, transcription, speech analytics, and the integration of phone data with marketing and CRM platforms. Solutions from iovox are designed for corporations as well as individuals via a unique new mobile app that iovox has been trialling through 2018.Strengthens leadership with experienced call tracking executives who have pioneered call tracking services in Europe with early work at eStara.
All WannaSpeak staff are joining iovox and will continue to support customers while taking on expanded roles in the combined business. In the near term, services by WannaSpeak and iovox will continue to be supported as standalone products. However, deeper integration of the offerings and operational processes will occur throughout 2019 creating options for customers to add new features and functionalities.
yan Gallagher, Co-founder and CEO, iovox
We believe 2019 has the makings of a breakout year for iovox due to the traction we’re seeing in the Asia Pacific (APAC) region for our core services, continued organic growth throughout Europe, the development and release of our new mobile solutions, and acquisitions such as this with WannaSpeak.
Thibaut Behaghel, Co-Founder and CEO, WannaSpeak
We’re proud of what we built at WannaSpeak, yet we see the product vision of iovox which is distinctive in the industry and a big reason Benoit and I wanted to be part of the future of iovox.
