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Vodafone UK Offers 30-day Network Guarantee for New & Upgrading Customers

Vodafone UK Offers 30-day Network Guarantee for New & Upgrading Customers Image Credit: Vodafone

Vodafone UK has unveiled a new plan that provides 30 Day network guarantee for new and upgrading customers, granting them the freedom to experience the operator's network before they fully commit to the plan. The guarantee allows new and upgrading customers to exit the contract within 30 days.

The operator said that the offer is a mark of confidence in its network and services – in which they have invested more than £2 billion since 2014. 

Vodafone has also spent over £200 million in London during 2014 and 2015 to provide 99% 4G population coverage and said that it is now unbeatable in 40 large towns and cities across the UK.  

The guarantee applies to all new and upgrading Pay monthly and Pay as you go bundles purchased through Vodafone direct channels including their 500 retail outlets, online shop and over the phone, so customers have the reassurance that if the plans do not fit their needs, they have the option to return them back to Vodafone. 

Jeroen Hoencamp, CEO, Vodafone UK
This industry first guarantee, for all new and upgrading mobile customers, truly puts the needs of our customers at the heart of our business. We’ve invested heavily in our network and services over the past few years so we’re now giving our customers the freedom to really test the strength and speed of our network across the UK and, if they’re not totally happy, they can come back to us within 30 days and we’ll cancel their agreement – no questions asked.

Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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