U.S regional Operator, C Spire is introducing data usage alerts to help consumers regain control of their mobile phone bills by stopping surprise overage charges. C Spire sends customers a text message alert when users reach 20 percent threshold of their monthly data plan allocation. Once users reach their monthly data limit, C Spire texts customers again and gives them an opportunity to purchase a Top Up data pass directly from their phone, providing them options to choose from 500 MB for $10, 1 GB for $15 or 3 GB for $45.
C Spire also announced that all existing customers on C Spire’s three most popular shared data plans now automatically receive the rollover data feature with no sign up required and at no additional cost.
Citing data from the NPD Group, C Spire pointed out that U.S. smartphone users consume an average of 2.98 GB of data each month, but 30 percent of consumers use only 500 MB.