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Verizon Opens Its Largest Destination Store on Chicago’s Magnificent Mile

Verizon Opens Its Largest Destination Store on Chicago’s Magnificent Mile Image Credit: Verizon Wireless

Verizon Wireless unveiled their largest destination store on Chicago’s Magnificent Mile at 840 N. Michigan Avenue yesterday, following its first Destination Store which opened last November in Bloomington. 

According to Verizon, this is the largest Verizon Wireless store in the US and includes a state-of-the-art Wireless Workshop area that is free for customers interested in learning tips and techniques for using new products and devices. It also comprises seven lifestyle zones where customers can engage with specialists and experience wireless gadgets, apps and tech gear, running on the Verizon Wireless 4G LTE network. Get Fit, Amplify It, Home and On The Go, Have Fun and Anywhere Business are a few of the many lifestyle zones available. The store also has an interactive Tech Playground which allows customers to discover the latest in wireless technology.

Academy- and Grammy Award-winning artist, Jennifer Hudson, vine stars Jack Gilinsky and Jack Johnson of “Jack and Jack,” and social media phenomenon Matthew Lee Espinosa were some of the first celebrities to experience the 10,000 square-foot, two floor technology retail playground and were also on hand to experience the tech products available in the seven interactive lifestyle zones throughout the store.
Designed to keep the customer experience at the core during each visit, the Destination Store’s 90 employees include Experience Specialists, Solution Specialists, Education Specialists and Business Specialists. Each specialist is assigned to their own tasks which include guiding customers and showcasing new tech solutions, recommending customized solutions and providing product expertise.

Verizon's next Destination Store is expected to be launched in Houston soon. 

Brian Pascoe, president, Verizon Wireless Illinois/Wisconsin Region
Verizon is dedicated to creating the best, most helpful customer experience possible.We are focused on using the right balance of technology and hands-on support to create a positive interaction for our customers every time whether they come into a store, call us or visit us online.

Chris Baron, president, Verizon Wireless Midwest Area
Our new retail experience is designed to engage customers and help them discover the many ways they can use wireless technology to enhance and enrich their daily lives

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Principle Analyst and Senior Editor | IP Networks

Ariana specializes in IP networking, covering both operator networks - core, transport, edge and access; and enterprise and cloud networks. Her work involves analysis of cutting-edge technologies that drive application visibility, traffic awareness, network optimization, network security, virtualization and cloud-native architectures.

She can be reached at ariana.lynn@thefastmode.com

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