T-Mobile recently announced it will soon offer in-store same day device repairs at 500 stores across the country and is adding new Protection<360> benefits for customers, all starting November 1, 2021.
T-Mobile is upgrading 500 stores across the country to now include in-store device repairs by industry-certified experts from Assurant, with more locations to come. This is the first time T-Mobile will offer in-store repairs, and service locations are coming to nearly every major city across the country. Starting November 1, customers with Protection<360> can check the T-Mobile Store Locator to find an authorized location and then use the online appointment tool (coming soon!) to get same-day repairs right inside a T-Mobile store.
Repairs will be completed with some of the most highly-credentialed mobile repair technicians in the industry — that use only manufacturer-approved parts and are committed to fast and reliable service.
T-Mobile’s upgraded Protection<360>, provided by Assurant, will now cover up to five claims per year. This is more than the industry standard of just three claims per 12 months. T-Mobile customers can add Protection<360> when they make a qualified T-Mobile device purchase, completed repair, lease or finance – or up to 30 days later – in a T-Mobile store, online or by calling their T-Mobile Team of Experts.