Globe Telecom recently launched Globe At Home app, a new mobile customer service application that delivers the easiest digital experience for Postpaid and Prepaid customers.
It offers convenience in managing one’s account with its features that make monitoring and using any Globe At Home plan hassle-free. Now everything for home internet service can be accessed using one convenient app—whether it's tracking usage, purchasing promos and add ons, doing payments, viewing your bill, getting freebies, and self-troubleshooting.
With the app's Help and Support feature, everything users need to know about their Globe At Home service—from information about the latest promos and Home Plans to troubleshooting tips—is available with just one click. Users can also activate and cancel content services connected to your Globe At Home Postpaid subscription on their app’s dashboard.
For Prepaid customers, the Globe At Home App allows users to activate their home internet service in three easy steps and load promos in seconds. Aside from the app, Globe At Home also offers fast and easy application via Facebook Messenger.
Martha Sazon, SVP and Head of Broadband Business, Globe
The Globe At Home App is another step for us in elevating our customer service for home internet. Staying true to our position as a leader of the Filipino digital lifestyle, this helps us push our goal further of providing quality connections and internet services to more homes.
