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Matija Razem of Infobip on Ways to Enhance Operators SMS and RCS Business

Matija Razem of Infobip on Ways to Enhance Operators SMS and RCS Business Image Credit: The Fast Mode

At the recently concluded GSMA WAS#9 event which took place in Kuala Lumpur, Tara Neal, Executive Editor of The Fast Mode spoke to Matija Razem, VP Business Development of Infobip, a global cloud communications company for businesses and a leader in omni-channel engagement. The company enables businesses to deliver messages across any channel, any device anywhere in the world, allowing enterprises to continuously keep in touch with their customers.

Matija discussed among others the trends in the Operator messaging market, the challenges faced by Operators in this segment and ways Operators are enhancing the monetization of their messaging traffic. He touches on the fragmentation in the messaging market, the importance of inter-Operator collaboration and the rise of Rich Communication Services (RCS) as the way forward for Operator messaging business.

Watch the video below for the full interview.

Other interviews from WAS#9

Interview with Patrick Gatt, Senior Manager - Wholesale & International Services of GO Malta on challenges and solutions for monetizing operator messaging traffic - here

Interview with Cedric Gonin, Senior Director of Marketing, Mobile Services of Orange on monetization of A2P traffic and the way forward for Operator messaging business - here

Interview with GSMA WAS#9 Chair Kathleen A. Leach on the Role of WAS on industry facilitation and collaboration for Operator interconnect and roaming services - here

Interview with Darragh Kelly, Chairman of the Board of Anam on the growth of the company and its solution offering as well as its role as the second time host of the WAS#9 event - here

Interview with Brian D’Arcy, Chief Commercial Officer of Anam on the trends in the A2P market, the challenges facing Operators in the messaging space and the monetization opportunities -  here

Interview with Zoran Vasiljev, CEO of Apigate on the partnership with Anam for the delivery of highly accessible and secured messaging platform -  here

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Author

Executive Editor and Telecoms Strategist at The Fast Mode | 5G | IoT/M2M | Telecom Strategy | Mobile Service Innovations 

Tara Neal heads the strategy & editorial unit at The Fast Mode, focusing on latest technologies such as gigabit broadband, 5G, cloud-native networking, edge computing, virtualization, software-defined networking and network automation as well as broader telco segments such as IoT/M2M, CX, OTT services and network security. Tara holds a First Class Honours in BSc Accounting and Finance from The London School of Economics, UK and is a CFA charterholder from the CFA Institute, United States. Tara has over 22 years of experience in technology and business strategy, and has earlier served as project director for technology and economic development projects in various management consulting firms.

Follow Tara Neal on Twitter @taraneal11, LinkedIn @taraneal11, Facebook or email her at tara.neal@thefastmode.com.

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