Airtel Launches Reward Program for Mobile Customers - Freebies & 'Red Carpet' Customer Care

Airtel Launches Reward Program for Mobile Customers - Freebies &  'Red Carpet' Customer Care Image Credit: Airtel

Bharti Airtel recently launched reward program for its loyal mobile customer, #AirtelThanks.

Under #AirtelThanks, all Airtel customers who commit a monthly ARPU of Rs. 100 and above (for mobile) will receive exciting additional benefits at no extra charge. These benefits will include access to premium digital content, great offers on smartphones and online shopping vouchers. The higher the monthly ARPU commitment, the more benefits a customer gets.

#AirtelThanks customers will also get red carpet customer care for service and network related issues to add to their experience. All these benefits will be digitally delivered through MyAirtel App, Airtel TV, and Wynk Music, making the experience completely seamless. 

Airtel said it is partnering with the best of brands across product categories to enable #AirtelThanks. The digital program gives brands the ability to engage with a vast base of smartphone customers. By leveraging its deep customer insights, Airtel will work with partners to co-create custom made offerings for Airtel customers.

Airtel will soon announce #AirtelThanks benefits for its ‘V-Fiber’ Home Broadband customers, who will be able to truly unlock the power of super high speed internet and get exceptional value. #AirtelThanks is a part of Project Next – Airtel’s digital innovation program to transform customer experience.

Sameer Batra, CEO, Content & Apps, Bharti Airtel
With smartphone becoming the preferred screen in today’s digital world, access to exclusive bundled content is a big differentiator for the #AirtelThanks program. Customers can look forward to discovering all the premium content they need right here on Airtel TV and Wynk Music and that too at no extra cost.

Vani Venkatesh, CMO, Bharti Airtel
This is a win-win program for our customers and partners. It offers brands the opportunity to reach customers with highly targeted offerings. We have received very enthusiastic response from our partners and look forward to building #AirtelThanks into a large scale ‘telco-brand’ collaboration property.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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