Sri Lanka’s Mobitel announced that it has rolled out a new Digital Recharge System in recent months.
Claiming to be the first to introduce the service in the country, Mobitel said it is delivering on its commitment to simplify service offerings to its customers and retail partners.
Mobitel said that the new Digital Recharge System enhanced customer convenience in a myriad ways. Currently, Pre-Paid Mobile customers are using Recharge Scratch Cards & Reloads to top up their accounts. According to Mobitel, with the Launch of Mobitel’s Digital Recharge system, retailers can use a POS machine and print their own recharge cards to issue to their customers.
This POS Machine enables the retailer to have one wallet for both recharge cards & reloads. The machine also facilitates various promotions, discount programmes and other initiatives to be conducted. Customers can even make Post-Paid bill payments through the POS machines and retail partners can print out Data and IDD Cards as needed.
The mobile nature of the POS machine, which is similar to a phone, can be easily carried on the go directly to the customer without waiting for the customer to visit the outlet itself. This will offer greater customer convenience, while providing inclusion and connectivity for all equally. Mobitel is the first mobile services operator to introduce this system in Sri Lanka.
