AT&T announced that Kansas will be the first statewide deployment of AT&T ESInet, a new NextGen 9-1-1 solution that provides IP-based call routing services to emergency response centers.
According to AT&T, the new system will help Kansas boost 9-1-1 reliability, speed emergency responsiveness and improve disaster recovery. For Kansans, this means a faster, more reliable 9-1-1 experience. Kansas deploys NextGen 9-1-1 hosted call handling solution. Kansas deploys NextGen 9-1-1 hosted call handling solution. This builds on Kansas' previous investment to modernize its outdated public safety technology with a NextGen 9-1-1 hosted call handling solution from AT&T.
With AT&T ESInet, Kansas will have more sophisticated capabilities to route calls based on the caller's geographic location, said AT&T. Public Safety Answering Points (PSAPs) will also be able to manage and route advanced communications like text messaging to 9-1-1. In the future, Kansas PSAPs will be able to support pictures and videos sent via text message. This is crucial in today's mobile environment where more than 70% of the calls made to 9-1-1 come from a mobile device.
Since AT&T ESInet is a highly secure and resilient nationwide service, it will give Kansas access to geographically diverse and redundant call processing locations throughout the country. This will let the state work with other ESInet-enabled 9-1-1 agencies nationwide to: Maintain service during a natural or man-made disaster. Help save precious time by routing calls and texts correctly. Automatically route calls to neighboring PSAPs when call volumes spike. Other benefits include access to: A defense-in-depth, private network with multiple layers of security – like firewalls and intrusion detection/prevention.
Dick Heitschmidt, Chairman of he Kansas 9-1-1 Coordinating Council and Hutchinson Chief of Police
AT&T provides our public safety community with a comprehensive NextGen 9-1-1 solution, delivering the value, expertise and teamwork needed to create the current and future experiences our residents expect. It's our goal to stay on the cutting edge of public safety, and AT&T ESInet will help to make that a reality.
Jon Wellinger, Assistant VP, AT&T Global Public Sector
AT&T ESInet will help propel Kansas into the next generation of public safety. It'll give Kansas emergency services an advanced network to better meet the needs of residents, first responders and 9-1-1 call takers today and tomorrow.
