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Revolutionizing Phone Calls: A Deep Dive Into Branded Calling and Call Protection | Interview With First Orion

First Orion is a leading telecom software company with 16 years of expertise, specializing in branded calling and call protection solutions that revolutionize the mobile communication experience.

The Fast Mode recently spoke to Joe Stinziano, the COO and President of First Orion, about the state of phone calling in 2024. Joe discussed:

  1. The growing importance of branding in phone calling and how it enriches the call experience for today’s brands
  2. How a branded calling solution enhances call protection across two fronts: defence against bad actors and protection on the branding side
  3. The underlying technologies that enable next-gen calling solutions to be deployed at scale, and delivered seamlessly across any network or device, including cloud-based operations, analytics, artificial intelligence (AI) and machine learning (ML)
  4. The benefits of deploying First Orion’s Unified Communications as a Service (UCaaS) and Call Center as a Service (CCaaS) solutions on customers’ own network or infrastructure
  5. How First Orion’s solutions support telcos in maintaining a consistent brand experience
  6. Immediate and long-term outcomes in the telecom space, including increased engagement and subscriber affinity

To learn more, please visit:

  1. Branded Communication | First Orion
  2. Communication Protection | First Orion
  3. 2023 Branded Calling Trends Report

2 months ago / Podcasts / By Ray Sharma