Service providers are under pressure to sell a range of digital services, through digital channels and at the same time massively reduce costs. The need to improved customer experience and increased ARPU are also adding to this challenge.
Increasingly, service providers are setting up second brands to help tick these boxes and provide a fast track to digital without the legacy costs and constraints.
Download this white paper to learn:
- What is a second brand and global examples
- Why a digital first approach will improve customer care, experience and loyalty
- How agile digital BSS/OSS will drive down costs and speed up your offer/product to market