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Mobile Data Services Trends

25% of Customer Service Operations to Use Chatbots by 2020, says Gartner

25% of Customer Service Operations to Use Chatbots by 2020, says Gartner

Mobile Data Services Trends
6 years ago
Twenty-five percent of customer service and support operations will integrate virtual customer assistant(VCA) or chatbot technology across engagement channels by…
Bundled Content Drives MNOs Revenue from Carrier Billing to $9B by 2022, says Juniper Research

Bundled Content Drives MNOs Revenue from Carrier Billing to $9B by 2022, says Juniper Research

Mobile Data Services Trends
6 years ago
A new study from Juniper Research has found that carrier billing, which allows users to make purchases by charging payments…
Operator's A2P Messaging Revenues to Reach $26bn by 2022, says Mobilesquared

Operator's A2P Messaging Revenues to Reach $26bn by 2022, says Mobilesquared

Mobile Data Services Trends
6 years ago
New, independently produced research from specialist analysts at Mobilesquared reveals that the mobile operator community has acted to protect its…
AT&T Tops Mobile Video Streaming Benchmarking, says GWS

AT&T Tops Mobile Video Streaming Benchmarking, says GWS

Mobile Data Services Trends
6 years ago
AT&T's mobile network performed the best for video streaming, according to network benchmarking firm Global Wireless Solutions (GWS)’s OneScore ranking.…
Security, Convergence of OT and IT Among Key Factors Impacting IoT, says Strategy Analytic

Security, Convergence of OT and IT Among Key Factors Impacting IoT, says Strategy Analytic

Mobile Data Services Trends
6 years ago
According to the latest IoT research from Strategy Analytics, the Top 10 Internet of Things (IoT) Trends in 2018, the…
Global Ad Spend on Free VoD to Reach $37 billion by 2022, says Juniper Research

Global Ad Spend on Free VoD to Reach $37 billion by 2022, says Juniper Research

Mobile Data Services Trends
6 years ago
Advertising spend on FVOD (Free Video on Demand) content, such as media on YouTube and Facebook, will surge over the…
Revenue Aside, Sponsored Data Seen to Boost Mobile Advertising and Customer Loyalty

Revenue Aside, Sponsored Data Seen to Boost Mobile Advertising and Customer Loyalty

Mobile Data Services Trends
6 years ago
Sponsored data and data rewards offer a strong win-win-win opportunity for mobile operators, sponsors and the right user segments, says…
Cellular M2M Connections to Increase 220% to Reach 1.3 Billion by 2022, says Juniper Research

Cellular M2M Connections to Increase 220% to Reach 1.3 Billion by 2022, says Juniper Research

Mobile Data Services Trends
6 years ago
The total number of cellular M2M connections will reach 1.3 billion by 2022, representing a 220% increase from an estimated…
Global LTE Traffic More Than Doubled in 2017; 800% Growth in EU Data Roaming

Global LTE Traffic More Than Doubled in 2017; 800% Growth in EU Data Roaming

Mobile Data Services Trends
6 years ago
Global LTE traffic more than doubled in 2017 and will increase by the same volume in 2018, according to annual…
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