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New Era of Collaboration Between Telecoms and OTTs Begins - DigitalRoute Survey

New Era of Collaboration Between Telecoms and OTTs Begins - DigitalRoute Survey Image Credit: Digital Route

DigitalRoute, a leading provider of mediation and policy management solutions, Wednesday released the results of its Telco Industry Survey 2015 which was participated by 3,000 telco decision-makers, whereby they were asked to provide responses to DigitalRoute's technology and services predictions for 2015

According to DigitalRoute, a significant majority of respondents agree with DigitalRoute on several key points, including that telcos and OTTs must partner in order to survive, that there must be a renewed industry-wide focus on improving customer experience, and that the adoption of technologies such as cloud computing and Network Function Virtualization (NFV) will be slower than what is expected by vendors in the market. The report expects OTT providers to realize the need to collaborate with telcos, especially with the introduction of new net neutrality rules that is expected to lead to the end of 'walled gardens'.

On its NFV predictions, DigitalRoute said that 77 percent of respondents agreed that NFV will only be mainstream next year, adding that network infrastructure is too critical to be virtualized, and that standardization and key design agreements need to be established. The company added that 74 percent also agree with DigitalRoute’s prediction that “cloud-enabled OSS and BSS solutions will become table stakes as apps start to move into the cloud in 2015.”  

Lars Mansson, Senior Director PM & Strategy, DigitalRoute 
We believe that operators who are transparent about issues like data usage will be the winners, and three out of four of the decision-makers we surveyed agreed. They realize customers have little idea how to measure service or understand what want, and as long as operators are only seen as a commodity, there will be no trust.

Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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