IoT, A2P Messaging to Help Operators Uplift $50bn Decline in Revenues Over Next 5 Years, says Juniper Research

IoT, A2P Messaging to Help Operators Uplift $50bn Decline in Revenues Over Next 5 Years, says Juniper Research Image Credit: Jamesteoh/

The annual global operator-billed revenues from voice and data services are expected to fall by over $50 billion over the next 5 years from $836 billion last year to $785 billion by 2022, according to a new study from Juniper Research.

The new research attributed the anticipated decline to further migration to OTT (Over the Top) messaging and social media services, with data bundle pricing erosion also expected to impact significantly on revenues.

IoT and A2P Messaging Offer High Growth Potential

However, Juniper Research has identified a series of new revenue opportunities and cost savings which collectively would enable operators to sustain, or even increase, margins. The study claimed that the opportunities afforded by the IoT (Internet of Things) should enable operators to increase revenues from that sector by over $8 billion by 2022. It also argued that A2P messaging adoption across a number of key verticals including marketing, banking and healthcare should result in a similar uplift in revenues from that source.

Meanwhile, the report highlighted a series of measures by which costs could be reduced, including network virtualisation, the implementation of next-generation firewalls and improving CRM (Customer Relationship Management).

AT&T, BT, Head Juniper Operator Innovation Index

The research also assessed the extent to which 15 leading operators across Europe and North America were in a position to implement innovation strategies. The Juniper Operator Innovation Index identified 2 main players, AT&T and BT, as “Leaders” in this space.

Dr Windsor Holden, Research Author
AT&T is a market leader in terms of IoT implementations and adoptions, while both AT&T and BT are at the forefront of research into (and deployment of) virtualisation of the network.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


5G Adoption to Speed Up in the US with an Approved Merger of T-Mobile and Sprint, says Strategy Analytics


NB-IoT and LTE-M will Exceed Non-cellular LPWA Connectivity by 2023 - ABI Research



Artelligence 2019

Network Virtualization and SDN Asia

Network Virtualization & SDN Americas

Mobile 360 Digital Societies 2019

TADSummit 2019

MWC Los Angeles 2019

The Digitrans Forum 2019

Mobile 360 Eurasia 2019