CSG International in a announcement said that it has purchased key assets of Volubill which will see CSG expanding its current product portfolio of billing and revenue management to policy and charging. This will also enable Volubill's clients to gain expertise and support of a 30-year partner to the world’s leading communications service providers.
“As communications service providers around the world seek to uncover more profitable revenue streams by monetizing network data and providing an improved customer experience, charging and policy become central components of integrated global service delivery,” said Karl Whitelock, director of global OSS and BSS strategy at Stratecast. “CSG is meeting this growing need by augmenting its capabilities across the monetization process with, policy, charging, and service optimization.”
“Our clients are always looking for the most effective ways to maximize the value from the data and traffic that travel across their networks, and Volubill was an early innovator in that space,” said David Heaps, senior vice president of business strategy at CSG. “Volubill’s well-respected brand and broad client installations will bolster CSG’s own expertise in revenue management, service personalization, and customer management. CSG has a deep client-focused culture and a reputation for maintaining long-term relationships. We look forward to serving the Volubill customer base.” Read More ''CSG International to Acquire Key Volubill Assets'