CafeX, a leading provider of real-time engagement solutions for mobile and web platforms, announced that it has secured $21 million in new funds. The funding round saw participation from Intel Capital and a subsidiary of USAA, with return backing by Illuminate Ventures and other prominent angel investors.
The startup company has evolved into a market leader for its innovative cloud-ready software platform that leverages WebRTC technology to power contextual real-time communication experiences within enterprise applications.
CafeX technologies said that its solutions have already been implemented by a number of large enterprise companies around the globe. Its Live Assist solution, suitable for cloud-based and on-premises environments, enhances mobile applications and websites with HD video chat, co-browsing, context passing and other real-time capabilities to facilitate omnichannel collaboration for business-to-consumer, business-to-business and intra-company interactions.