Info Image

Telefónica Germany to Transform IT Architecture to Accelerate Time-to-Market by Over 50 percent

Telefónica Germany to Transform IT Architecture to Accelerate Time-to-Market by Over 50 percent Image Credit: Telefónica Deutschland

Telefónica Deutschland / O2 (Telefonica Germany) announced that it targets to accelerate product launch times (time-to-market) by 50%.

To achieve this, the company is focusing on a fundamental transformation of its IT landscape by 2023. A leaner IT architecture with more efficient processes based on state-of-the-art technologies such as cloud solutions will enable the provider to drive innovation even faster in the future and reduce operating costs.

 

IT is the engine that drives business operations: every day, more than 46 million customers of Telefónica / O2's numerous own and partner brands access the IT solutions - from the billing systems for prepaid and postpaid customers to the online customer portals, apps and shop systems. Every day, the company's customers generate over 5 billion data points in the systems. Telefónica / O2's approximately 8,500 employees also use the IT applications for their daily work - from network expansion to customer support.New, leaner IT architecture: less complexity, more efficient digital processes

Telefónica / O2 will now set up its IT architecture much more efficiently: The company is reducing the number of IT service providers from ten to two central partners in the future, who will accompany the entire IT transformation and product development process. The number of core IT platforms is being reduced from six to two - one each for the company's private and business customers. This division will enable optimum alignment with the different market requirements and needs of the two customer segments. Instead of its own developed systems, which require a great deal of individual coding, the company will in future rely much more heavily on standardized systems such as those from Salesforce, where changes can be easily incorporated across multiple brands via one user interface. Taken together, these factors ensure that Telefónica / O2 will be able to save up to 30 percent of the costs of operating its IT applications from 2025 compared to today.Smart bundled products for private customers via joint IT platform.

Mallik Rao, Chief Technology & Information Officer at Telefónica / O2
With our new IT landscape, we are bringing innovations to market even faster, increasing the reliability of our systems and significantly improving customer satisfaction. Increased efficiency will reduce the cost of running our IT applications by up to 30 percent from 2025 compared to today.

Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

PREVIOUS POST

Australian Telecoms Infrastructure Builder FEPL Unveils $1.5B 5G-enabled Tech Ecosystem

NEXT POST

Nexign to Develop New 'Universal Digital Billing' Solution