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When you take a hard look at the demands of end customers, you’ll find that their expectations for service quality are…
3 years ago
The Internet of Things (IoT) has become the ultimate buzzword from connected cars to smart light bulbs and wearables, the hype…
3 years ago
Why is traffic encryption on the rise? Encryption on the public Internet is constantly rising, with current estimates showing that over…
3 years ago
In this fast moving digital age, the app revolution feels like a distant memory. Certainly, its halcyon days – when we…
3 years ago
Why is the internet free? No, it’s not down to the generosity of Google or Facebook. The reason we get our…
3 years ago
A month has passed since the closing of the Mobile World Congress in Barcelona. But although the event lasts less than…
3 years ago
Communications Service Providers' evolution to digital continues, and to facilitate this progression, Business Support Systems that enable a myriad of service…
3 years ago
We noted an unusual news story this month, which raises the spectre of telecoms consumers being targeted as a source of…
3 years ago
We hear a lot about Big Data, but data alone is virtually useless unless organizations can extract meaning from the volumes…
3 years ago
Customer experience within the telecom industry is quickly becoming a key differentiator between operators. One statistic I heard recently from the…
3 years ago
Whether you’re a fan or not, Taylor Swift gets it. Some things are more or less just accepted as normal. It…
3 years ago
Gone are the days when a mobile phone was simply that – a device to make voice calls. The advancements in…
3 years ago

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