Case Study: Real-time Analytics for Bill Shock Mitigation and Subscriber Quota Management
The MediationZone Solution
DigitalRoute delivered a local bill shock solution using Service Control on the GY interface. The project went live 5 months after the initial Proof of Concept.
Next, a Standard Data product which was constructed as a month-to-month plan with a set amount of data usage for an individual subscriber was supported via the creation of price able “data buckets” within Service Control.
This was followed by support for an international roaming plan with a set amount of data usage for a specified time zone during a specified time period by an individual subscriber. In achieving this, Service Control created a scheme where primary subscribers can share a pool of data with secondary subscribers.
The three new services, within weeks of launch, are already being delivered to over 500,000 subscribers.
The customer’s VP-IT, now has a system which enables him to sit and talk to marketing of business development, confident that he is no longer one step behind! Instead of saying 6-12 months he can now say 1-2 months before go live on new business offers. The operator is now providing its first roaming data services and sees more development being done for subscriber products moving forward.