Latest News | Customer Experience Management (CEM)

Comviva, the global leader in customer experience and data monetization solutions, announced its strategic partnership with Xoxoday, the digital rewards,…

Prashant Kumar, Chief Innovation Officer at Elisa Polystar, discusses Elisa Polystar's participation in TM Forum's upcoming DTW23 - Ignite. Prashant…

The Tennessee Titans announced a new partnership with Verizon that will provide connectivity to improve the experience for fans at…

Nokia announced the launch of Corteca, a new end-to-end home connectivity software for broadband devices that will enable service providers…

Until OpenAI’s ChatGPT became one of the hottest technologies to ever go mainstream, interest in and knowledge of “generative AI”…

Optus announced a new phase of its partnership with Cisco which reflects Optus’ unwavering commitment to innovating customer experience across…

User research is a critical step in the process of developing new products and launching new marketing campaigns. UX research…

OpNet, Italy’s first 5G standalone network operator, is partnering with Sandvine to maximize its network performance and improve customer satisfaction…

Given a choice between buying a pair of jeans from a preferred online retailer that has recently endured a substantial…